Sala: Healing Children, Empowering Families, Enabling the Best Outcomes

Sala Institute for Child and Family Centered Care at 91±¬ÁÏÍø Langone Health’s Hassenfeld Children's Hospital is a loving tribute to Sala Bierman Elbaum who embodied kindness, trust, and respect. Guided by these core principles, Sala delivers on a promise to continuously improve the care experience, to partner with families, and to make care more empathetic, less overwhelming, and truly centered on the needs of children and those who love them.

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Donate to Sala Institute

When you contribute to Sala Institute, you help support the health and wellbeing of children and families.

Sala Institute for Child and Family Centered Care provides support services and resilience programs at Hassenfeld Children's Hospital at 91±¬ÁÏÍø Langone.

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Patient Stories

Our patients and their families share their experiences at Hassenfeld Children’s Hospital.

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When a child is in the hospital, families are not just managing medical care—they are managing fear, confusion, exhaustion, and hope. Sala is an unwavering commitment to help families cope along every step of their care journey, an essential ingredient in everyone that cares for children at Hassenfeld Children’s Hospital. We put our hearts and expertise into every child’s care and deliver with the highest standards of quality and safety.

Sala in Action

Sala is embedded into every aspect of Hassenfeld Children’s Hospital. From clinicians, to nurses, to specialists and everyone in between, our entire team works together to help children and families manage and personalize their care, while making everything easier to understand.

Here is Sala in action:

  • Healing sometimes starts with slime. Through play, art, music, laughter or with slime, we create moments and experiences that help kids feel like kids again and families feel a little more like themselves.
  • Quality and safety at our foundation. We aim for the highest levels of quality and safety, and then try to exceed them. Ensuring we provide the highest quality care and safest experience is an ongoing, continuous process of monitoring, assessing, improving and then doing it all over again.
  • When things get heavy, we help lift you up. Our experts are present every step of the way, partnering with children and their families to navigate the emotional toll of illness.Whether itsit’s helping a child name their fears, giving a parent language for tough conversations, or supporting siblings who feel left behind – our experts are here with real tools, in real time.
  • Personalization at every step. From sleep routines to comfort objects, we partner with families to personalize every child’s care experience. Less stress can mean smoother recoveries.
  • Early experiences matter. For neonatal babies and young children, we provide developmental care and therapies that support milestones today and resilience for years to come.

Our extensive, personalized programs and resources help us heal children, empower families, and enable the best outcomes.

Our Leadership

Sala Institute for Child and Family Centered Care is led by experts in child-family support services and resilience programming for children, quality improvement, patient safety and family partnerships.

  • Rachel Ramsey at Sala: Healing Children, Empowering Families, Enabling the Best Outcomes
    Rachel Ramsey
    Administrative Director, Sala Institute

    Rachel Ramsey leads Sala Institute for Child and Family Centered Care and is responsible for ensuring integration of programs and services for children and their families within Hassenfeld Children’s Hospital. In collaboration with the children’s services leadership team, she oversees, develops, and implements key priorities in the areas of child and family experience, child and family support programs, and patient safety and quality. Rachel has been with 91±¬ÁÏÍø Langone since 2013, beginning her career as an administrative fellow in the office of the chief of hospital operations. She received her master’s degree in health administration and bachelor of science in policy analysis and management, both from Cornell University.